Most orders arrive the same or the next day. Orders placed after 11 AM are delivered the next day. We deliver Saturday to Thursday — there are no deliveries on Fridays.
Keep them in a cool, dry place away from sunlight and strong odours, ideally between 15 and 18°C. Avoid the refrigerator unless the room is warm; if you do refrigerate, keep the box sealed and let it come to room temperature before opening, so the chocolate keeps its shine. (to confirm)
Bonbons are at their best within two weeks, and tablets keep for several months. Cakes and pastries should be refrigerated and enjoyed within two days. (to confirm)
Our kitchen handles nuts, gluten, dairy, eggs and soy, so we cannot guarantee any creation is free from traces. If you have an allergy, please speak to our team before ordering. (to confirm)
As our creations are fresh and perishable, we cannot accept returns once delivered. If anything arrives damaged or incorrect, contact us on the day of delivery with a photo and we will replace it or refund you. (to confirm)
