Shipping Policy
Last Updated: 24/11/2023
1. Processing Time
All orders placed with Fleur Chocolates are processed within [number] business days. Our team works diligently to ensure that your chocolates are carefully prepared and packaged to maintain the highest quality.
2. Shipping Methods
We offer the following shipping methods:
- **Standard Shipping:** Estimated delivery within [number] business days.
- **Express Shipping:** Guaranteed delivery within [number] business days.
Please note that shipping times are estimates and may vary depending on the destination and external factors beyond our control, such as weather conditions and carrier delays.
3. Shipping Rates
Shipping rates are calculated based on the weight of the order and the selected shipping method. The shipping cost will be displayed at checkout before the order is finalized.
4. International Shipping
We currently offer international shipping to select countries. Customers outside the [your country] may be subject to additional customs fees and import duties, which are the responsibility of the recipient.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. This tracking number can be used to monitor the progress of your delivery.
6. Delivery Issues
If you experience any issues with the delivery of your order, please contact our customer service team at [customer service email] with your order number and a detailed description of the issue. We will work to resolve the problem as quickly as possible.
7. Holiday Shipping
During peak seasons and holidays, processing times may be extended. We recommend placing holiday orders well in advance to ensure timely delivery.
8. Cancellation and Changes
Once an order has been placed, changes or cancellations may not be possible due to our quick processing times. Please double-check your order before confirming the purchase.
9. Returns and Refunds
For information about returns and refunds, please refer to our [Returns Policy](link-to-returns-policy).
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This shipping policy serves as a guide, and you may need to adapt it to fit the specific details of Fleur Chocolates' shipping practices and any unique considerations for your business.
Last Updated: 24/11/2023
1. Processing Time
All orders placed with Fleur Chocolates are processed within [number] business days. Our team works diligently to ensure that your chocolates are carefully prepared and packaged to maintain the highest quality.
2. Shipping Methods
We offer the following shipping methods:
- **Standard Shipping:** Estimated delivery within [number] business days.
- **Express Shipping:** Guaranteed delivery within [number] business days.
Please note that shipping times are estimates and may vary depending on the destination and external factors beyond our control, such as weather conditions and carrier delays.
3. Shipping Rates
Shipping rates are calculated based on the weight of the order and the selected shipping method. The shipping cost will be displayed at checkout before the order is finalized.
4. International Shipping
We currently offer international shipping to select countries. Customers outside the [your country] may be subject to additional customs fees and import duties, which are the responsibility of the recipient.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. This tracking number can be used to monitor the progress of your delivery.
6. Delivery Issues
If you experience any issues with the delivery of your order, please contact our customer service team at [customer service email] with your order number and a detailed description of the issue. We will work to resolve the problem as quickly as possible.
7. Holiday Shipping
During peak seasons and holidays, processing times may be extended. We recommend placing holiday orders well in advance to ensure timely delivery.
8. Cancellation and Changes
Once an order has been placed, changes or cancellations may not be possible due to our quick processing times. Please double-check your order before confirming the purchase.
9. Returns and Refunds
For information about returns and refunds, please refer to our [Returns Policy](link-to-returns-policy).
---
This shipping policy serves as a guide, and you may need to adapt it to fit the specific details of Fleur Chocolates' shipping practices and any unique considerations for your business.